Refund Policy
When a refund makes sense for a digital product, when it doesn’t, and how to reach me if something’s gone wrong.
Last updated: June 2026
Everything I sell — the PDF notes, all of it — is a digital file delivered to you the moment payment clears. That matters for refunds, so please read this before you buy, not after.
1. Once you’ve downloaded it, that’s the product delivered
A PDF isn’t like a physical item you can send back unopened. The moment you download or open the file, it’s been delivered in full — there’s no way for me to “take it back.” So as a rule, I don’t offer refunds once a file has been downloaded or accessed. This isn’t me being difficult; it’s the standard, sensible approach for digital goods everywhere, and it’s what keeps this sustainable as a one-person operation.
By buying, you’re agreeing that you understand this is instant digital delivery, and that the usual “return within X days” right doesn’t apply once you’ve opened the file — except where the law says otherwise.
2. Where I will still help
None of that means I’ll leave you stuck if something on my end genuinely went wrong. I’ll look at refund requests properly in cases like:
- You got charged twice for one order — a payment glitch, not something you did.
- Payment went through but you never got access, and I can’t fix that for you within a reasonable time.
- The file itself is broken or wrong — corrupted, or clearly not what was described — and I’m unable to send you a working replacement.
Tell me as soon as you notice, ideally before opening the file. My first move is always to just fix the problem — resend the right file, sort out the duplicate charge — rather than jump straight to a refund. Usually that’s faster for you anyway.
3. What a refund won’t cover
- Changing your mind after buying, or after opening the file.
- Buying the wrong subject or the bundle by mistake, once it’s downloaded (though I can usually just point you to the right one instead).
- Not having a device or app that opens a normal PDF.
- Not liking the notes’ style once you’ve seen them, if they’re accurate to how they were described — this is exactly why the free samples exist, use them first.
- How your exam actually goes. These are study notes, not a guarantee of marks or selection — that part is on the work you put in.
4. How to actually ask for one
Email me at the.itihaaskar@gmail.com from the same address you ordered with, within 3 days of buying. Include your order ID and a clear description of what went wrong (a screenshot helps a lot). If it’s approved, the refund goes back to however you paid — I process it quickly on my end, though your bank or UPI app might take a little longer to actually show it.
5. About chargebacks
If something looks wrong on a charge, please just email me first — it’s almost always faster to sort out directly than through your bank. Filing a chargeback without giving me a chance to fix it first can delay things and may affect your access to what you bought.
None of this overrides any consumer-protection right you have under Indian law that can’t legally be signed away.
Have a specific situation this page doesn’t quite cover? Just write in — the.itihaaskar@gmail.com — or find me via the About page.